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AIM AND SCOPE OF POLICY:

 

Lumar Learning is a digital learning platform committed to availing your child with an online environment that is as educational as it is digitally safe. We want to maintain an environment where you feel confident that your children’s privacy is protected.

 

We care about data privacy and security and therefore our Privacy Policy describes the ways in which Lumar Learning, Inc., and its subsidiaries (collectively, we, our, us, or the Company) collect, use, and disclose information about you and the child who uses your Account through Lumar Learning.

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This Privacy Policy describes the ways in which Lumar Learning, and its subsidiaries (collectively, we, our, us, or the Company) collect, use, and use information about you and the children who use your Account through Lumar Learning, and any parties, applications, and online services (Apps) that link to this policy (collectively, the Services).

Please read this Privacy Policy closely. By using the Services, you agree to the handling of your information in accordance with this Privacy Policy.

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Please read this Privacy Policy closely. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions

You should read this entire Privacy Policy but here are some key points:

• The Services are backed by our Child Safe guarantee. This means that Accounts will never include any pop-up ads or other advertisements directed to children.

• Personal Information, or PI, is defined in this policy to mirror the text of Uganda’s Data Portection and Privacy Act, 2019 and means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

• We take your privacy very seriously, and we never monetize your Personal Information; we use it to enhance your experience with opportunities like special promotions and offers on the avail.

• During Lumar Learning subscription, the only information we request you to provide about for the account that will later be used by the child to access our Services is your name/username (or nickname), and email address.

• Other than in the places and for the purposes explicitly disclosed in this Privacy Policy, we do not knowingly collect any PI directly from Child Users under age 13.

• We do not ask for certain sensitive PI such as National Identification Number (NIN), driver’s license numbers, or biometric data. However, paying subscribers are asked for payment information when they subscribe as clearly stated through the payment procedure.

• Because the security of your Personal Information is important to us, we only ask for PI where it serves a business purpose and try to limit the collection of PI to only what is necessary to accomplish those purposes. We also use commercially reasonable physical, technical, and administrative security measures designed to safeguard all information collected by the Services.

• We we automatically delete PI due to Account cancellation or inactivity.

 

 

Note that our operations on this platform run in a manner that serves to comply with the global  Children's Online Privacy Protection Act (COPPA).

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Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

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Child Safe Guarantee:

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The Services are backed by our Child Safe Guarantee; which maintains that Accounts will never include any pop-up ads of any form or other advertisements directed to children. In addition, Child Users are blocked from navigating to external links. Fact check: External links only navigable if an Adult User enters his or her password.

 

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​ CONTACT US 

 

In order to resolve a complaint regarding the platform or to receive further information regarding use of the Site, please contact us at:

 

         Lumar Learning

         2nd Floor, Cooper House, Kabalagala

        +256751 -914 -585

         support@lumarlearning.com